📄️ How are overages calculated Registered Active Users
For monthly subscriptions, the total number of registered and active users logged by VIDIZMO each month is billed in the same month, based on the overage rate defined in the customer's plan. However, another option is also available, VIDIZMO will stop accepting the login of users over the limit of active users.
📄️ How does pricing work for VIDIZMO delivery models
VIDIZMO pricing depends mainly on the number of active and/or registered users as well as various other factors such as bandwidth, storage and other key elements as per customer's unique requirements.
📄️ How is VIDIZMO Software Licensed
VIDIZMO Licensing is based on the deployment model. Each plan includes enough storage, bandwidth, encoding and streaming bandwidth suitable for the purchased plan. The customer has the option to add users, storage, encoding and bandwidth as desired. Artificial Intelligence features such as Machine transcription are also available as an optional feature.
📄️ How VIDIZMO define an Active User
Any registered user who logs into your VIDIZMO Portal to perform any function (accessing content, generating reports etc.) in a given billing month is considered an "Active User". Authenticated users logging into VIDIZMO to perform any function within a given calendar month are, therefore, considered “Active Users”. The active user model allows organizations to pay only for in-use CAL (Client Access Licenses), however, a customer must purchase a license for at least 10% of the total registered/authenticated users.
📄️ How VIDIZMO define Registered User
Any user who requires authentication using a User ID and password to login is considered a "Registered User". This authentication may also transparently take place behind the scene using single sign-on with your Active Directory or SSO provider.
📄️ Is there licensing cost for anonymous viewers
There is no limit on the number of anonymous viewers viewing publicly available videos, and there is no licensing cost for anonymous viewers.
📄️ Is there limit on concurrent users
No, there is no limit on the number of people using the application simultaneously.
📄️ What are terms VIDIZMO's Subscription Agreement
For Shared Cloud (SaaS) model, refer to the following link to view:
📄️ Why My VIDIZMO License Deactivated
If VIDIZMO portal takes you to Activate License Screen this means that your VIDIZMO license has been deactivated which can be due to the reason that either the license has expired, or the license file was tampered.